marketingintermediatev1.0.0

Referral Program

Customer referral program builder from structure to launch campaign. Use this skill for designing referral programs, referral incentive structures, referral email campaigns, referral program landing pages, word-of-mouth marketing strategy, customer advocacy programs, refer-a-friend campaigns, and loyalty + referral hybrid programs. Trigger for referral program, refer-a-friend, word-of-mouth marketing, customer advocacy, or referral incentive design. Delivers program structure, incentive model, referral email copy, and social sharing assets.

Phase 1: Intake

  • Brand / client:
  • Industry:
  • Product / service:
  • Customer LTV: $___
  • CAC (current): $___
  • Target CAC via referral: $___
  • Referral platform: (ReferralHero / Friendbuy / Referral Rock / Yotpo / custom / none)
  • Incentive budget per referral: $___
  • Customer type: (B2C / B2B / subscription / one-time purchase)
  • Existing loyalty program? (Y/N)

Phase 2: Incentive Structure

Incentive Models (pick what fits)

Double-sided reward (most effective for ecommerce): Referrer gets: [$ credit / % discount / free month / gift] Referee gets: [$ off first order / free trial / exclusive discount]

One-sided (works for B2B or high LTV): Referrer gets: [$ cash / gift card / account credit] Referee gets: Nothing special — trust transfer is enough

Tiered / milestone: 1 referral: [Reward A] 3 referrals: [Reward B — escalating value] 10 referrals: [VIP status / significant reward]

Points-based (subscription): Each referral = [X] points → redeemable for [perks]

B2B Referral Model

Referrer = existing client gets: [% of referred client's first contract value] Referee = new client gets: [onboarding credit / discount / expedited setup]

Phase 3: Program Messaging

Program Name: "[Brand] Refer a Friend" / "Share the [Brand] Love" / "[Brand] Ambassador Program"

Referrer Landing Page:

HEADLINE: Give $[X], Get $[X]
SUBHEADLINE: Share [Brand] with friends and you both win.

How it works:
1. Share your unique link
2. Friend makes their first [purchase / signup]
3. You both get [reward]

[Your unique referral link]
[Share via: Email / WhatsApp / Copy Link]

Referral Share Message (pre-filled for referrer):

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